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Frequently Asked Questions

How do I plan my schedule effectively?

Use the Seat Status and Schedules tools to optimize your class schedule. Consider factors like travel time between classes, preferred study hours, and seat availability.

Why can't I access certain features?

Some features may require authentication or specific permissions. Make sure you're signed in with your Google account and have the necessary access.

How do I find free lab spaces?

Navigate to the Free Labs section to see real-time availability of study spaces and lab resources across campus.

Is my data secure?

Yes! We use Google Identity Services for secure authentication and implement client-side encryption for sensitive data. Your privacy is our priority.

Can I use PreConnect on my mobile device?

Absolutely! PreConnect is built with responsive design principles and works seamlessly across all devices including smartphones and tablets.

Emergency Support

For urgent issues affecting your academic workflow, please email us with "URGENT" in the subject line.

Send Urgent Email

Feedback & Suggestions

Your feedback helps us improve. Share your ideas and suggestions with us.

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